Welcome to our app! Our app helps you track your cycling commutes, measure your CO2 savings, and offers an engaging experience with features such as tree planting rewards, a commute planner, and goals that encourage eco-friendly behavior. Our app is focused on helping individuals reduce their carbon footprint by choosing cycling over other forms of transportation.

By downloading or using our app, you agree to comply with and be subject to these Terms and Conditions. These Terms and Conditions govern your usage of our app, services and features. These Terms and Conditions also explain your responsibilities and rights with respect to our app.

When used in these Terms and Conditions, the term our or the “app” collectively refers to Veelzy’s website, mobile and web application.

In these Terms and Conditions, users of our app are individually referred to as “you”, “your” and other similar expressions.

When used in these Terms and Conditions, the following capitalized terms have the meanings set forth below:

“Dispute” refers to any claim, dispute or other conflict between you and Veelzy arising out of or relating to these Terms and Conditions.

“Services” refer to all services offered on our app. Services include, without limitation, (i) sharing moments and content, (ii) joining group rides, (iii) exploring new routes, (iv) tracking cycling commutes, (v) measuring your CO2 savings, and (vi) offering rewards for engaging in eco-friendly conduct.

“Terms and Conditions” refers to the latest version of these Terms and Conditions, and includes all updates, amendments, modifications and supplements made thereto from time to time.

“Veelzy” refers to Veelzy Limited, a private limited company registered under England and Wales business number 15579708, whose registered office address is located at 180 Tottenham Court Road, London, United Kingdom, W1T 7PD. Veelzy manages and operates our app.

The present Terms and Conditions govern your usage of the app and the Services. These Terms and Conditions further set forth Veelzy’s limited liability, the disclaimers and warranties provided by Veelzy and the limitations applicable to the Services provided on the app.

The present Terms and Conditions are applicable to you upon your initial download, access or usage of our app. Once you download or access our app, you will be bound by these Terms and Conditions in full. You agree to be governed by and subject to these Terms and Conditions, without any condition.

For interpretation purposes, these Terms and Conditions encompass any other rules or policies implemented by Veelzy, including the app’s Privacy Policy and other policies, each of which is deemed incorporated in these Terms Conditions by reference. You acknowledge that Veelzy may update these Terms and Conditions and other related policies at any time, at Veelzy’s discretion.

Veelzy may update, amend or change any section, part or the entirety of these Terms and Conditions at Veelzy’s discretion. The latest version of these Terms and Conditions will be published and available for review on our app. The Terms and Conditions will indicate the date of their latest update.

Any updates to these Terms and Conditions will be binding and enforceable as of the date specified in the header. Your continued usage of our app following to the publication of the updated Terms and Conditions signifies your agreement to be bound by the updated Terms and Conditions.

To be eligible to use our app and the Services, you must meet the following eligibility criteria:

1. You are at least thirteen (13) years old.
2. You agree to use our app and the Services in strict compliance with all applicable orders, laws and regulations.
3. You are not subject to any restrictions that would prevent you from using our app and the Services.

To access and use our app and the Services, you must register on our app by creating a user account. You need a user account to connect with other users and gain access to content on our app.

When registering and creating your user account, you will be asked to provide the following personal information:

1. your email address,
2. your first and last names and
3. access to geolocation.

Your user account will be secured by a password. You are responsible for ensuring your password remains confidential and secret. In case of any security breach or compromised password, please notify Veelzy at your earliest convenience by sending an email or submitting a notification on the app.

You may wish to provide additional information as part of your user account, such as information regarding your cycling objectives and training. Any information or data you submit in your user account will be handled according to the app’s Privacy Policy. In accordance with applicable laws, Veelzy reserves the right to communicate and share your personal data to provide the Services or to comply with any applicable law, court order, regulation or governmental request.

You are responsible for your conduct, actions, and omissions on the app. You may not engage in unacceptable use of our app. Accordingly, you may not engage in any of the following prohibited conduct:

• Violation of any applicable international or local law, government order, regulation, or policy;
• Impairment or damage to the app in any way;
• Use of the app or Services for any political purpose or for anything unrelated to your cycling activities;
• Sharing, exchanging, transmitting or distributing harmful files or viruses;
• Engagement in unlawful, illegal, fraudulent, malicious, or discriminatory conduct;
• Encouragement of other users to use our app for such illicit purposes;
• Intimidation, harassment, threatening or stalking other users of the app;
• Sharing, exchanging, transmitting or distributing known false or illicit information;
• Impersonation of an individual, business, or company, or intentionally mislead others about your genuine identity;
• Collection of personal information or data from users of the app without their consent;
• Reverse engineering, or hacking any portion of our app, or attempt to do so;
• Transfer, lease, sublease or even sale of your user account on our app, without Veelzy’s prior knowledge and approval;
• Acting in a manner that conflicts with the intent of these Terms and Conditions.

You may engage in communications with other users on the app after reading and understanding these Terms and Conditions. You also agree to follow internet safety guidelines and standards when communicating with users on our app. You may be held personally responsible for failing to comply with these guidelines, applicable standards and these Terms and Conditions.

Veelzy reserves the right to investigate any potential violations of these Terms and Conditions, applicable laws, regulations or applicable terms. You are required to cooperate with Veelzy during the course of any such investigations by submitting all requested documentation and information in a timely manner.

Additionally, you understand and agree that Veelzy may, without liability or penalty, revoke your right to use the app if you breach or attempt to breach any obligation set forth in these Terms and Conditions. Veelzy may also suspend, revoke or terminate your user account on our app if you breached these Terms and Conditions, or acted in a way that is contrary to these Terms and Conditions.

All ongoing provisions of these Terms and Conditions will remain applicable and binding, even following the termination or closure of your user account. For reference purposes, ongoing provisions refer to those relating to intellectual property and copyrights, disclaimers and limited liability.

As part of the Services, you will be permitted to create a public profile, that will be shared on the app. You can select which information you would like displayed as part of your public profile. Such information may include your name and phone number.

Please remember that your public profile may be accessed by other users of our app. Veelzy asks that you ensure all information contained in your public profile is true and accurate to the best of your knowledge. You must not include false, defamatory, or misleading information as part of your public profile. Doing so may result in the suspension or termination of your public profile on our app.

As part of the Services, you may share information as part of your public profile on your app, including but not limited to rides cycled and routes created. Any routes created may be shared in the Routes Feed section of our app.

Further, as part of the Services, you may participate in any one or more clubs and share content in such clubs. There is currently no in-chat feature on our app.

You may upload and publish content within a club on our app to which you belong. Any content you publish and share within a club will be voluntarily provided. You are solely responsible for the information or content you publish within a club on our app. You further confirm that the information and content you upload and share will not be plagiarized or copied from a third party. You may be held liable if the content you posted or uploaded violates any third party right or intellectual property law.

Veelzy declines all responsibility for any content published by users within a club on the app. As such, Veelzy cannot offer any guarantees with respect to the legitimacy, integrity or quality of any content published within a club on the app.

Veelzy reserves the right to delete, remove or disable any content you uploaded in a club on our app if the content: (i) violates applicable laws, (ii) is unlawful, defamatory or otherwise discriminatory, or (iii) infringes any provision contained in these Terms and Conditions.

You may purchase a subscription to gain access to premium features on our app. For reference purposes, a subscription will provide access to the following premium features: access to weather on the cycling routes, an advanced commute planner with notifications, Turn-by-Turn navigation, other navigation services and additional in-app currency to benefit from discounts with Veelzy’s partners.

You cannot purchase in-app currency our app. In-app currency is earned on our app when you help save CO2. More specifically, one (1) in-app currency is granted for every 0.1 kg of CO2 saved. In-app currency earned may be used to benefit from discounts issued by Veelzy’s partners. Veelzy’s partners may include parties providing products or services relating to cycling, such as Garmin products or Nike shoes. These examples are provided solely for illustration purposes, and should not be relied upon in isolation. You are encouraged to verify our app for the latest reliable list of Veelzy’s partners.

You may purchase a subscription to premium features on our app. You may pay for such subscription through the AppStore or Google Play market.

You acknowledge that further to your purchase of a subscription, you will be charged accordingly. You consent to a third party storing your payment information on file to provide for recurring payments.

If your access to the AppStore or Google Play market is invalid, blocked or otherwise inaccessible, Veelzy may cancel your subscription. You will be responsible for paying any late charges or collection fees incurred by Veelzy, if applicable.

The subscription fee will be listed on our app. If you are eligible for the early access offer, the subscription fee will be 1£ per month.

Unless otherwise specified, the subscription fee will be payable on a monthly basis. The subscription fee is exclusive of any taxes, duties and levies. You are responsible for paying all applicable taxes charged in connection with your purchase of the subscription.

Veelzy reserves the right to modify the fee for the subscription and other fees at Veelzy’s discretion. The revised fee will be published on our app as promptly as possible. Any changes to pricing will not affect past subscriptions that have already been paid and provided.

As an incentive, Veelzy is offering a three (3) month trial period to allow you to try the subscription. The initial three (3) month subscription will be provided at no charge. Following the trial period, the subscription fee will be due and payable to continue to benefit from the subscription. The trial period is offered as a part of an early access offer, and may be revoked by Veelzy at any time.

The subscription will grant you access to the premium features offered on our app. The subscription will allow you to benefit from the premium features during the subscription period. You will be responsible for the payment of the subscription fees purchased for the subscription duration selected.

Unless you cancel or terminate the subscription sooner, your subscription will automatically renew for subsequent monthly periods. Your subscription will remain in effect until (a) you cease paying the subscription fees on their due dates, or (b) you cancel your subscription in accordance with these Terms and Conditions.

You may cancel the subscription during the trial period, without penalty, provided you cancel at least one (1) day prior to the end of the trial period. You may cancel your subscription by selecting the unsubscribe option on our app. Your subscription will then be canceled as of the last day of the subscription’s current term, unless otherwise specified by Veelzy.

Once your subscription is effectively canceled, you will no longer benefit from access to the premium features subject to the subscription. Your payment information will cease to be billed on the effective cancelation date.

Any subscription cancelation provided after the trial period will not give rise to a refund or reimbursement of any kind. As such, Veelzy will not refund fees already paid for subscriptions. Unless otherwise indicated, your corresponding user account will remain active, even if you no longer hold a valid subscription.

Veelzy complies with applicable copyright laws, including the Digital Millennium Copyright Act (“DMCA”), a 1998 United States copyright law. In accordance with the DMCA, Veelzy encourages you to report any copyright violations on our app. Any reports of copyright violations will be handled according to the terms of the DMCA.

If you believe your intellectual property or trademark is published on our app in violation of your rights, please submit a written notice to Veelzy. If you have reason to believe a third party’s intellectual property or trademark is published on our app infringes a third party’s rights, you may also send Veelzy a written notice.

Any notice you send to Veelzy under the DMCA must specify the following information:

• A link to the intellectual property or trademark published on our app that is subject to your notice;
• A description of the intellectual property or trademark subject to the notice, which may include the date of conception and photos;
• Your name and contact information;
• If you are not owner of the intellectual property, please specify your relationship with the intellectual property owner. You may need to provide a written confirmation that you are authorized to act on behalf of the intellectual property owner;
• A written confirmation that the notice was prepared in good faith; and
• A written confirmation that all statements provided in the notice are accurate and true to the best of your knowledge.

Your notice must be signed, either manually or electronically, and dated.

All notices submitted to Veelzy pursuant to the DMCA will be assessed and analyzed. If your notice is deemed founded, Veelzy will promptly remove the intellectual property or trademark subject to the notice from the app. If Veelzy determines that the notice is not justified, Veelzy will notify you of the outcome.

If you infringe any obligation provided in the DMCA, Veelzy reserves the right to suspend or terminate your user account.

Veelzy’s trademarks, intellectual property and logos may not be reproduced or shared without Veelzy’s explicit prior written consent. All intellectual property directly relating to Veelzy is and will remain Veelzy’s sole property. Veelzy is the exclusive owner of such intellectual property throughout the world.

Further, Veelzy’s trademarks and logos are protected by copyright laws. You may not use Veelzy’s trademarks and logos for any purpose other than to benefit from the Services on our app in accordance with the Terms and Conditions.

You are strictly prohibited from copying, selling, leasing, editing or otherwise using Veelzy’s trademarks and logos for business purposes, commercial gain or other monetary gain, unless Veelzy consents otherwise in writing.

Veelzy hereby grants you a non-exclusive, revocable, worldwide, royalty-free and limited license to use Veelzy’s trademarks and logos and intellectual property solely to benefit from the Services, provided your usage of the Services complies with these Terms and Conditions. Any other usage of Veelzy’s intellectual property is strictly forbidden.

You are permitted to use and copy portions of our app solely for personal purposes and purposes that conform with these Terms and Conditions.

Any unauthorized usage or copying of our app may result in strict sanctions being applied against you. Such sanctions may include the removal of your user account from our app and appropriate legal recourses, without limitation.

Force Majeure events refer to unforeseeable events beyond Veelzy’s reasonable control. Force Majeure events may include government orders, pandemics, epidemics, failure of transportation systems, hurricanes, storms, fires and natural disasters.

Veelzy will not be liable for failing to perform its obligations due to a Force Majeure event. During a Force Majeure event, Veelzy’s obligations under these Terms and Conditions will be suspended. Veelzy will resume the performance of its obligations upon the completion of the Force Majeure event.

If the Force Majeure event persists for more than thirty (30) days, Veelzy may decide to permanently cease performing its obligations under these Terms and Conditions, at Veelzy’s discretion.

Veelzy implemented strict control procedures to safeguard your personal information. Any disclosure of your personal data will be limited to information that is strictly needed. Your personal data will only be transmitted to Veelzy’s employees and affiliates on a “need to know” basis.

Our app and the Services are provided on an “as is” basis, without any warranties or guarantees of any nature. Without limiting the generality of the former sentence, Veelzy does not guarantee that our app will be continuously available, without error, omissions or interruption. Our app and its features are offered and available without warranties of any kind, including express, statutory and implied warranties.

You acknowledge that interactions held on the Internet are not secure. There are known risks associated with interacting with users on an Internet-dependent platform, such as our app. Online interactions carry risks that even the highest levels of caution cannot entirely eliminate. Consequently, you agree to use our app and the Services at your sole risk.

Our app may occasionally experience technical issues. These issues may arise when downloading, accessing or using our app, and may result in “freezing”, limited access, bugs and other technical issues. Veelzy will not be responsible for any interruptions of service or issues impairing our app or the device you use to access our app.

You agree that Veelzy will not be held responsible for any damages, losses, harm, or complications resulting from your access, download or usage of our app, the Services and any premium features offered. You agree to use our app at your own risk, recognizing that Veelzy disclaims all liability relating to our app, the Services and the features offered.

To the fullest extent permitted by applicable law, Veelzy disclaims liability for indirect, incidental, special or consequential damages, bodily injuries, losses, property claims, fees, costs or other damages of any nature in connection with our app and the Services. Further, Veelzy declines liability for any claims, losses or damages arising out of your negligence or misuse of the app.

To the fullest extent permitted by law, you agree to indemnify and hold Veelzy, its affiliates, directors, officers and employees harmless from and against all losses, damages, liabilities, fees, fines, penalties, costs and expenses in connection with any claims, lawsuits, proceedings, actions, or suits arising out of (i) your gross negligence or willful misconduct, (ii) any misrepresentation you made pursuant to these Terms and Conditions, (iii) your failure to comply with any provision of these Terms and Conditions, applicable laws, orders or regulations and/or (iv) your usage of our app, the Services and/or any information available on our app.

Veelzy may assign its rights provided in these Terms and Conditions. Veelzy further reserves the right to delegate or subcontract any of its obligations under these Terms and Conditions to a third party service provider, without notice and without your consent. You may not assign any rights or obligations granted to you under these Terms and Conditions, except with Veelzy’s prior written consent.

The present Terms and Conditions and any policy implemented by Veelzy constitute the entire agreement between you and Veelzy, and supersede all previous arrangements and agreements with respect to the subject matter contemplated in these Terms and Conditions. You agree that the latest version of these Terms and Conditions is the applicable version.

If Veelzy does not insist on the performance of any obligation in these Terms and Conditions, this will not operate as a waiver of Veelzy’s rights nor will it relieve you of your obligations in these Terms and Conditions. Further, if Veelzy delays, suspends or does not exercise any right under these Terms and Conditions, this will not be interpreted as a waiver of Veelzy’s right.

If any provision or section in these Terms and Conditions is found to be unenforceable by law or a court of competent jurisdiction, the provision or section will be severed from these Terms and Conditions. If permitted, Veelzy may redraft the provision or section to preserve the original intention. Any severed or redrafted provision or section in these Terms and Conditions will not affect the remainder thereof, which will remain in full force and effect.

These Terms and Conditions, any claim under these Terms and Conditions, the provision and offering of the Services and/or any matters relating to our app are governed by the laws of England and Wales, without regard to any conflict of law principles.

Disputes will be resolved exclusively by arbitration, unless you opted out of the arbitration process in accordance with these Terms and Conditions.

To opt out of the arbitration process, please send Veelzy a written request. Veelzy will review all valid arbitration opting out requests transmitted, and will approve those which comply with the requirements set forth in these Terms and Conditions. If your opting out request is approved, any Disputes involving you will be handled by the competent courts of England and Wales, rather than arbitration.

Prior to undertaking any arbitration proceeding, you agree to employ your best efforts to resolve the Dispute informally by good faith negotiations. You agree to cooperate with Veelzy by accepting any reasonable offer submitted to resolve the Dispute. If you are unable or unwilling to resolve the Dispute within thirty (30) days, Veelzy may refer the Dispute to arbitration.

The arbitration proceedings will be individual and not class arbitration. The arbitration will be presided by one (1) arbitrator, unless the nature of the Dispute requires otherwise. The language used during the arbitral proceedings will be English. The arbitrator will benefit from the authority to award damages and relief, similarly to a court of law. The arbitration award will be final and not subject to appeal.

Veelzy welcomes questions and comments regarding these Terms and Conditions, our app and the Services. Please send your questions and comments by email or via our app. Veelzy strives to respond to questions and inquiries in a timely manner.