PRIVACY POLICY – VEELZY APP

LAST UPDATED ON SEPTEMBER 16, 2024


Welcome to our app! Our app helps you track your cycling commutes, measure your CO2 savings, and offers an engaging experience with features such as tree planting rewards, a commute planner, and goals that encourage eco-friendly behavior. Our app is focused on helping individuals reduce their carbon footprint by choosing cycling over other forms of transportation.
The present Privacy Policy sets forth the terms and policy applicable to the usage, collection, storage and security measures applied with regard to personal data obtained from our app. This Privacy Policy further specifies the rights granted to users of our app in connection with their personal data.
When used in this Privacy Policy, the term our or the “app” collectively refers to Veelzy’s website, mobile and web application.
In this Privacy Policy, all users of our app are referred to as “you”, “your” and other similar expressions.
1. DEFINITIONS
When used in this Privacy Policy, the following capitalized terms have the meanings set forth below:
“Affiliate” refers to any party requiring access to personal data for reasons set forth in this Privacy Policy. An Affiliate may consist of Veelzy’s employees, contractors, consultants, or third party service providers.
“Privacy Policy” refers to the latest version of this Privacy Policy includes any and all updates, amendments, modifications and supplements made thereto from time to time.
“Services” refer to all services offered by our app. Services include, without limitation, (i) sharing moments, (ii) joining group rides, (iii) exploring new routes, (iv) tracking cycling commutes, (v) measuring your CO2 savings, and (vi) offering rewards for engaging in eco-friendly conduct.
“Third Party Links” refer to links to third party sites, platforms, applications, websites, or other pages or profiles provided on our app.
“Veelzy” refers to Veelzy Limited, a private limited company registered under England and Wales business number 15579708, whose registered office address is located at 180 Tottenham Court Road, London, United Kingdom, W1T 7PD. Veelzy manages and operates our app.
2. APPLICATION OF THE GDPR
“GDPR” refers to the General Data Protection Regulation 2016/679, a data protection law implemented by the European Union (EU) governing the handling and protection of personal data by organizations of individuals within the EU and the European Economic Area (EEA).
In the GDPR, personal data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”. The definition of personal data provided in the GDPR has been copied in italics in this Privacy Policy for ease of reference. Accordingly, your personal data consists of any data that allows you to be properly identified. Personal data may include your name, address and identification documents.
This Privacy Policy has been prepared and drafted in compliance with the requirements set in the GDPR and data protection laws in North America, including but not limited to the California Consumer Privacy Act (CCPA).
3. PRIVACY POLICY APPLICATION
The present Privacy Policy applies to Veelzy’s collection, handling, usage, storage and maintenance of personal data obtained from our app. Any provision or submission of personal data on our app is subject to and governed by this Privacy Policy. This Privacy Policy also sets forth your rights in connection with your personal data, as granted by the GDPR.
Prior to accessing, downloading or otherwise using our app, please read and review this Privacy Policy as you will be subject to its terms. Any access or usage of our app signifies your acceptance of the terms of the present Privacy Policy. If you do not agree with the present Privacy Policy, even in part, your sole recourse is to refrain from using our app.
4. MINOR USERS
Our app is intended for users who are at least thirteen (13) years old. Veelzy does not knowingly target or advertise to minor users. If you less than thirteen (13) years old, you may not use our app, except with your parent or legal guardian’s knowledge and consent. Minor users may then only use our app under the supervision of your parent or legal guardian.
Veelzy does not want to receive any personal data from minor users of our app. If you believe Veelzy has unknowingly collected personal data from a minor user, please notify Veelzy by sending an email or via a notification on our app. Veelzy will then destroy or remove any personal data relating to a minor user, in compliance with applicable laws.
5. PRIVACY POLICY UPDATES
Veelzy may update the present Privacy Policy, in full or in part, at any time, at Veelzy’s sole discretion. The latest version of the present Privacy Policy will be available for review on our app. The date of the latest update made to this Privacy Policy will be specified in its header.
The latest version of the present Privacy Policy will be binding as of its publication on our app, unless stated otherwise in the header.
Veelzy is not required to notify you of any updates to this Privacy Policy in advance, unless the updates are of a material nature. In which case, Veelzy will send you a written notice to you in advance as soon as reasonably practicable. It is your responsibility to periodically review this Privacy Policy to ensure you are aware and compliant with the latest version.
6. PERSONAL DATA SUBMISSION
When you download and use our app, you will be asked to register by creating a user account. You must provide personal data as part of the registration process on our app. You will be asked to provide your first and last names as well as your email address.
Any personal data you submit and share on our app in your user account will be voluntarily provided. However, you may not be able to proceed with the purchase of a subscription and use the Services without submitting your personal data.
In addition, you may create a public profile on our app. You understand and agree that all information contained in your public profile may be shared and searchable on our app. As such, other users of our app may view and access the information contained in your public profile. It is your responsibility to ensure the information contained in your public profile is information you are comfortable sharing publicly on our app.
7. LOGINS
Our app offers you the option of logging in from another platform. You may log onto our app using accounts on other platforms, including your Google Account and/or Apple ID.
By logging into our app from another platform, you understand that Veelzy may gain access to information made available from the platform, such as Google and/or Apple. Such information may include, without limitation, the username associated with your account and your profile picture. The information secured by Veelzy from the third party platform will depend on the privacy settings you selected. Veelzy may collect your personal information based on the privacy policies applicable to such third party platforms.
8. PERSONAL DATA COLLECTION
Veelzy is committed to safeguarding personal data submitted or transmitted through our app. As a result and in compliance with applicable laws, Veelzy only collects personal data voluntarily provided on our app.
Veelzy may collect indirect identifiers, such as your IP address, when you use, download or otherwise log onto our app. Indirect identifiers cannot personally identify you, instead, they consist of anonymized data. Veelzy may also collect indirect identifiers to secure data regarding your location.
Further, Veelzy may collect information regarding your usage history, such as routes created, cycles completed and subscriptions purchased. Veelzy may collect such information to provide you with personalized recommendations, and analyze the effectiveness of the app and the Services.
9. PERSONAL DATA PROTECTION
Veelzy collects, handles, safeguards and protects your personal data in strict compliance with all applicable laws and regulations. To this effect, Veelzy implemented certain measures intended to safeguard and protect your personal data.
Your personal data will not be shared, communicated or disclosed by Veelzy, except on a need-to-know basis to any Affiliate requiring such information for legitimate purposes. Veelzy will only disclose your personal data to Affiliates to: (i) provide the Services, (ii) grant access to premium features as part of a subscription, (iii) perform routine and other maintenance of our app, (iv) for security and data integrity purposes, for example if Veelzy retained a third party to safeguard personal data, and (v) any other purpose relating to the operation of our app, provided the sharing is lawful and compliant with applicable laws.
Any disclosure of personal data by Veelzy to Affiliates will be strictly limited to data that is necessary to fulfill the purpose of the disclosure. Moreover, Veelzy will not share your personal data with Affiliates, unless the Affiliates are bound by confidentiality obligations as strict and binding as those specified in this Privacy Policy.
Veelzy will employ available precautions to protect and safeguard your personal data from unauthorized access and leaks. Notwithstanding the foregoing, you understand that the transmission of personal data over the Internet is not fully secure. Consequently, Veelzy is unable to guarantee that your personal data will be transmitted securely and safely on our app.
You agree to submit personal data on our app at your sole risk. You also agree that Veelzy will not be responsible in case of any unauthorized usage or access to personal data, except as required by the terms of the GDPR.
10. PERSONAL DATA USAGE
Veelzy agrees to use your personal data solely to fulfill the purposes set out in this Privacy Policy. Any usage of your personal data by Veelzy will be limited to the extent required by Veelzy’s business interests, and based on the GDPR’s requirements.
Veelzy will only be permitted to use your personal data to fulfill the following purposes:
  1. to fulfill the requirements of an applicable law, regulation, binding court order or other legal obligation.
  2. to fulfill the purposes of our app, thereby allowing you to benefit from the Services, and providing a subscription to access premium features on our app.
  3. Veelzy expects to use your personal data, more specifically your email address, to send you marketing materials and a newsletter in the future.
  4. to send you push notifications on our app. You may opt out of receiving push notifications on our app. You may also send Veelzy an email to request to opt out of receiving certain push notifications.
  5. for reasons of public interest or in relation to the public domain.
  6. to obtain analytical and statistical data for purposes of analyzing data relating to usage, effectiveness and popularity of our app, the Services and our app’s premium features.
  7. to fulfill your request in the manner and according to the consent you provided.
You may consent to Veelzy using your personal data for a specific purpose extending beyond those listed in this Privacy Policy. For example, you may consent to Veelzy using your personal data for a particular marketing campaign or to benefit from a discount offered.
In accordance with the GDPR’s data minimization obligation, Veelzy will limit its usage of your personal data to that which is absolutely needed to fulfill the purposes set forth above.
11. APP MAINTENANCE
Veelzy handles the maintenance of our app internally. Veelzy reserves the right to entrust the maintenance of our app to another party, without prior written notice, at Veelzy’s sole discretion.
12. YOUR RIGHTS
As a data subject as defined by the GDPR, you are granted certain rights in connection with your personal data. You will benefit from the rights granted by the GDPR with respect to your personal data collected on our app.
For reference purposes, the rights granted to you in connection with your personal data on our app are specified in the present Section of this Privacy Policy. Requests to exercise any of the rights listed in this Section can be sent by email to [email protected] or [email protected].
Right to be informed
You possess the right to be informed of Veelzy’s collection and usage of your personal data. You can access and view your personal data collected on our app via your user account. All relevant statistics and personal data will be accessible and available to you within your user account on our app.
Right to Access
You will also benefit from the right to obtain information regarding Veelzy’s transmission of your personal data outside of the European Union (EU), if applicable. To exercise this right, you may send a written request to Veelzy by email to the email addresses provided in this Privacy Policy. Please ensure your request is sufficiently detailed and explains why you are seeking information regarding the transmission of your personal data outside of the EU.
Right to Rectification
Veelzy may, but is under no obligation, to verify that your personal data is true, accurate and updated. If you determine or believe that your personal data held by Veelzy is incorrect, please rectify your personal data in your user account. You may also request the addition or completion of your personal data if you find that your personal data held by Veelzy is incomplete. Any rectification or completion requests should be transmitted to Veelzy by email.
Alternatively, you may make changes to your personal data directly in your user account by selecting the appropriate option and making the relevant changes to your personal data.
Right to be Forgotten
You have the right to delete your personal data on our app in your user account. You can also delete your user account on our app at any time. Once you delete your user account, your personal data will be deleted from Veelzy’s servers if you submit a request to this effect. If you do not submit a request to have your personal data deleted from Veelzy’s servers, your personal data will be retained for the duration set forth in this Privacy Policy.
If you are unable to delete your user account, you can send an email to Veelzy to request the deletion thereof. Any such requests must include justification to support your request.
Notwithstanding the foregoing, you may not request the deletion of your user account until at least thirty (30) days have passed since the termination of your subscription on our app. This delay is in place to ensure Veelzy can manage any cancelations that may be requested following the termination of your subscription. Veelzy may deny any request to delete your user account prior to such thirty (30) day delay.
Right to Data Portability
You benefit from the right to have a copy of your personal data held by Veelzy in a structured, commonly used and machine-readable format. You may download your personal data in such a format using your user account.
Right to Revoke Consent
You may consent to Veelzy using your personal data for purposes extending beyond those provided in the present Privacy Policy. You will benefit from the right to revoke the consent provided to Veelzy by sending a written request by email.
California Residents
If you reside in the State of California, you benefit from certain rights granted by the CCPA with respect to your personal information. You have the right to request access to your personal information stored and held by Veelzy as well as the categories of personal data Veelzy collected. Upon written request, Veelzy will share information regarding Veelzy’s collection, usage, disclosure of personal data.
13. DISCLOSURES FOR LEGAL PURPOSES
Veelzy may disclose your personal data if required by an applicable law, regulation or pursuant to a valid court order. Accordingly, Veelzy agrees to disclose only your personal data which is absolutely necessary to comply with the court order or applicable legislation.
Considering the urgency associated with legal requirements, Veelzy may not have sufficient time to notify you of the disclosure in advance. You therefore agree to release and discharge Veelzy if Veelzy fails or neglects to notify you prior to disclosing your personal data for legal purposes.
14. PERSONAL DATA RETENTION
Veelzy expects to retain and store your personal data in its secure servers for an indefinite period, subject to any limitations set forth in applicable laws. Unless otherwise indicated, your personal data will be retained and stored in Veelzy’s servers while you hold an active user account on our app and thereafter.
15. DATA TRANSFERS
To comply with the requirements of the GDPR, Veelzy will not transfer your personal data obtained or collected from the app outside of the European Union, save and except for countries adhering to strict data protection standards.
Accordingly, Veelzy will ensure that all transfers of personal data are to countries that are considered secure by the European Commission, as per an adequacy decision. In addition, Veelzy undertakes to not transfer personal data collected on our app beyond the European Union except for legitimate and compelling purposes.
16. THIRD PARTY LINKS
The present Privacy Policy applies solely and exclusively to personal data provided and collected on our app. Our app may include Third Party Links in the shop section leading to external websites and sites.
Any Third Party Links are not governed by the present Privacy Policy. The Third Party Links provided on our app are for information and reference purposes only. You acknowledge that the inclusion of any Third Party Links on our app do not imply Veelzy’s endorsement, affiliation or association with the Third Party Links. The Third Party Links are independent third parties and Veelzy is not affiliated with the Third Party Links.
Your usage of Third Party Links is subject to the terms and policies implemented by the Third Party Links. Veelzy disclaims liability for the services and products provided by or on the Third Party Links. As a result, you agree to use such Third Party Links provided on our app at your sole risk.
17. QUESTIONS AND COMMENTS
Veelzy welcomes your questions, comments, inquiries and feedback regarding the present Privacy Policy. Your questions, comments, inquiries and feedback must be provided in writing to ensure proper tracking and handling.
You may send your questions, comments, inquiries and feedback to Veelzy by email to [email protected] or [email protected].